Privacy Policy
Privacy Policy
Welcome to SingaporeMuayThai.com (hereinafter referred to as "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.
This privacy notice describes how we might use your information if you visit our website, engage with us in other related ways ― including any sales, marketing, or events.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:
- Personal Information Provided by You: We collect names; email addresses; mailing addresses; phone numbers; billing addresses; and other similar information.
- Payment Data: All financial information, such as credit card numbers or bank account numbers, is processed by our third-party payment processors (BlueSnap, PayPal, and/or Stripe). We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. We only receive confirmation that a payment in a certain amount has been made.
- Automatically Collected Information: We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
2. How Do We Use Your Information?
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
- To Deliver Products and Services to You: We may use your information to provide you with the requested service.
- To Respond to User Inquiries/Offer Support to Users: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
- For Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).
- To Protect our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
- For Other Business Purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, marketing and your experience.
3. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the website, which will enable them to collect data on our behalf about how you interact with our website over time. We do not sell, rent, or trade any of your personal information with any third parties for their promotional purposes.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes using secure servers and SSL technology for data transmission. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us [or adjust as per your actual retention policy, e.g., "2 years after an account is closed"].
6. What Are Your Privacy Rights?
You have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:
- Access your personal information.
- Correct inaccurate or incomplete personal information.
- Delete your personal information.
- Restrict or object to our processing of your personal information.
- Data portability (if applicable).
- Withdraw consent at any time (if processing is based on consent).
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing lists.
If you would like to exercise any of these rights, please contact us.
7. Use of Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy [Link to your Cookie Policy if you have one, otherwise remove this link].
8. Policy for Children
We do not knowingly solicit data from or market to children under the age of 13 [or 16, depending on your jurisdiction and target audience]. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us.
9. Updates to This Notice
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
10. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you contact us below.